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020 3393 3003
IT Support Surrey
Fully Managed IT Services Surrey
Premier IT Solution offer IT Support in Surrey to businesses in need of a custom solution to their IT support needs. We can work with your budget and to your business goals to ensure your infrastructure is supported 24/7 by our dedicated team of professionals.
We offer a full range of IT support to businesses in and around Surrey including cloud computing, IT security, compliance and assessments, network design, 24/7 help-desk services and more. By partnering with Premier IT Solution, you can become more streamlined in your business processes, leaving your with the ability to scale your business.
- Helpdesk support – both 1st and 2nd line
- In depth 3rd line support
- IT Consultancy
- A dedicated account manager (technical)
- A commercial account manager
IT Company Serving Surrey & Beyond:
Premier IT Solution are based in Surrey but offer our services throughout the UK. Our track record shows that we are able to deliver on our promise of first class IT support to businesses of all sizes within the SME sector. No matter what you do we have the capability to support your business by offering:
- Business Continuity solutions
- Full cloud solutions including server migration
- Disaster recovery services
- Scalable and burst capable solutions
- Email management
- Pro-active site visits from qualified and experienced technicians
- Mac / PC / Mobile devices supported
- Completed IT management including your ISP, phones and other outsourced services
Unrivalled IT Services:
We offer support when you need it 24/7 with unrivalled service response times. Our flexible range of IT solutions mean that no matter the style and structure to your company we have the service and experience to offer you what you need, when you need it with:
- 24/7 support
- ITIL based support model
- Ticket management portal with full and complete visibility
- 15 minutes SLA time with 1 to 2 hour remote repair time, 1 to 4 hour for on-site cover
- Directly support given to your end users
- All aspects of your IT infrastructure taken care of
- Clear communication to you for every step of our management services, retain control of your business
Why Choose Your IT Support From Premier IT Solution?
- We’ve been operating for over 26 years and have worked with some of the largest companies in Europe.
- Our focus is to give you the freedom from IT support concerns to let you get on with running and growing your business
- Our prime goal is to improve the productivity of your staff so they can do their job to their best of their abilities without the concerns of failing IT infrastructures.
- We pride our team on our professional approach, always friendly but incredibly passionate about providing optimal solutions enabling your business to run smoothly.
Other Ways We Support You:
We are cloud specialists and offer you the opportunity to move your infrastructure to a centrally managed solution. Create space in your office by removing the need for local servers and move the complexity to a scalable and robust internet based solution.
Not only do we offer a full range of reactive services but we also monitor your end to end nodes and can tackle any potential threats to your infrastructure integrity before they take hold to cause problems.
Our range of security solutions are the best in the world and will be custom designed to suit your network needs and infrastructure.
We offer 27/7 support all year round 365 days. We will answer your call within three rings with our UK based support network of level 3 technicians. There are no hidden costs, we are here to help when you need our support.