Managed IT Support in Surrey & Beyond
Managed IT Services Surrey
Premier IT Solution offers IT Support in Surrey to businesses. They usually need a custom solution to their IT support needs. We can work with your budget and your business goals. This ensures your IT setup is supported 24/7 by our dedicated team of professionals.
We offer a full range of IT support to businesses in and around Surrey. These include cloud computing, IT security, compliance, and assessments. What’s more, we deal with network design, 24/7 help-desk services, and more. Partnering with Premier IT Solution, you can streamline your business processes. This will also enable you to scale your business.
- Helpdesk support – both 1st and 2nd line
- In depth 3rd line support
- IT Consultancy
- A dedicated account manager (technical)
- A commercial account manager
IT Company Serving Surrey & Beyond:
Premier IT Solution is based in Surrey but offers our services throughout the UK. Our track record shows that we can deliver our promise of first-class IT support to all businesses within the SME sector. No matter what you do we have the capability to support your business by offering:
Business Continuity solutions
Full cloud solutions including server migration
Disaster recovery services
Scalable and burst-capable solutions
Email management
Pro-active site visits from qualified and experienced technicians
Mac / PC / Mobile devices supported
Completed IT management including your ISP, phones, and other outsourced services
Unrivalled IT Services:
We offer support when you need it 24/7 with unrivaled service response times. Our flexible range of IT solutions means that the style and structure of your company do not matter. We have the service and experience to offer you what you need when you need it with:
24/7 support
ITIL-based support model
Ticket management portal with complete visibility
15 minutes SLA time with 1 to 2 hours of remote repair time, 1 to 4 hours for on-site cover
Directly support given to your end users
All aspects of your IT infrastructure taken care of
Clear communication to you for every step of our management services.
Retain control of your business
- We’ve been operating for over 26 years and have worked with some of the largest companies in Europe.
- Our focus is to give you the freedom from IT support concerns to let you get on with running and growing your business
- Our prime goal is to improve the productivity of your staff so they can do their job to their best of their abilities without the concerns of failing IT infrastructures.
- We pride our team on our professional approach, always friendly but incredibly passionate about providing optimal solutions enabling your business to run smoothly.
Virtualisation
We are cloud specialists and offer you the opportunity to move your infrastructure to a centrally managed solution. Create space in your office by removing the need for local servers and move the complexity to a scalable and robust internet based solution.
Monitoring
Not only do we offer a full range of reactive services but we also monitor your end to end nodes and can tackle any potential threats to your infrastructure integrity before they take hold to cause problems.
Secure
Our range of security solutions are the best in the world and will be custom designed to suit your network needs and infrastructure.
Support
We offer 27/7 support all year round 365 days. We will answer your call within three rings with our UK based support network of level 3 technicians. There are no hidden costs, we are here to help when you need our support.