Premier IT Solution is an IT support service provider based in London. Providing many solutions to IT issues and maintenance, find out how Premier IT Solution can benefit your business.
What is an IT support service?
An IT support service is a service that helps individuals and organizations with their technology-related issues. This includes providing technical assistance, troubleshooting, and resolving software and hardware problems. IT support services may be provided in-person or remotely, and can cover a range of technology-related issues such as setting up and configuring devices, installing and updating software, and ensuring that systems are running smoothly and securely. IT support services may also offer training and guidance on how to use technology effectively and efficiently. The goal of IT support services is to ensure that individuals and organizations can use technology to their advantage and minimize disruptions caused by technical issues.
Services offered by Premier IT Solution
IT Support and Services
We provide a variety of support services so that your company can grow without having to worry about providing IT assistance. You’ll have the chance to concentrate on managing your company more successfully thanks to our personalised support services.
Our staff is comprised of:
– 1st and 2nd line service desk support to assist you with any problems
– 3rd line technicians with IT consultancy service
– A technical account manager
– A commercial account manager
IT Security
By early threat detection and effective threat mitigation, our committed security teams help you keep control of your data.
We help you with the following cyber security issues:
– Secure online backups and data replication to two different places
– Security risk assessments, vulnerability assessments, and penetration testing (UK or abroad)
– Layer 7 firewalls and antivirus software that is completely integrated
– Unified network security and threat control
IT compliance
Our services will assist you in locating security flaws and conducting network layer testing for your IT network architecture. A thorough report detailing all infrastructure-related problems will be finished, along with suggestions and a prioritised task list.
How does this benefit my organisation?
Your current security state is provided with security vulnerabilities being identified, protecting important business data, and recommendations will be given for mitigating risks are found. IT needs to comply with government and business regulations so we can proactively resolve security issues before they can be used against you.
Cloud IT Support
65% of London-based companies have switched from on-premise computers to the cloud in the past 18 years. This directly affected the reduction of IT spending and budgets. It can be difficult to move your IT system to the cloud. However, you can simplify your business procedures and speed up your IT with Premier IT Solution by your side, enabling you to expand your company with ease.
We have been developing cloud technology solutions for more than seven years. Our customised approach to cloud transformation, makes us a top Microsoft Partner for cloud adoption.
Network design management
Our team works with your internal staff to determine your requirements, stay within your hardware and network standards, and choose the most cost-effective solution in order to provide a dependable and affordable network. Our consultants are multi-vendor disciplined so we can offer various networking solutions for your company.
The benefits of cloud technology
Cost savings – Storing data on the cloud can be cost-effective as it eliminates the need for on-premises hardware and infrastructure. This means that organisations do not need to invest in expensive hardware, maintenance, and upgrades.
Accessibility – Cloud storage allows businesses to access their data from anywhere with an internet connection. This means that employees can access their files and data remotely, enabling them to work from anywhere in real-time.
Data backup and recovery – Cloud storage providers typically offer automatic backups and disaster recovery services. This means that businesses can quickly and easily recover their data in the event of data loss due to a natural disaster or hardware failure.
CyberSecurity – Cloud storage providers typically offer advanced security features such as encryption, access controls, and data monitoring.
Examples of cloud technology are Microsoft One Drive and Microsoft Office 365.
Why choose Premier IT Solution for your business?
We are able to provide the SMB with daily “Business As Usual” IT support and strategy in addition to the special skill sets of enterprise IT support and IT security. We appreciate our customers as partners in business so our services are tailored Managed IT Support that covers Server communications & VMs, Desktop, Networks, Security, Mobile, and Remote facilities to keep you linked to your company around-the-clock for businesses with up to 500 users.
We have the right solutions for you
For most companies, an IT support and security team are essential. We emphasise both. It makes no sense to have one without the other given the numerous cyber security risks that the company market faces.
We have a team of experts with many years of experience
Our CEO has more than 25 years of expertise in the telecoms industry with technical sales, both B2B and B2C, spanning the government, media, and financial industries. His distinctive perspective and extensive knowledge of the business have inspired him to found Premier IT Solution, a preeminent supplier of IT services that adapt technology to the needs of businesses.
Premier IT Solution’s head of IT managed services has more than 14 years of experience in the pitch, and he makes sure that our top-notch IT managed services and IT projects are delivered with the best technological products and solutions in accordance with our clients’ IT budgets.
Customer satisfaction and service management is our top-priority
Our team is dedicated to providing our clients with the agility they need to take advantage of the evolving IT environment of the future, along with standards-aligned (ITIL) support so you can take advantage of the most recent developments in support and service delivery.